We're Here To Help
We hope you and your families are keeping safe and taking care of each other. With the cancellation of NAB and other effects of the health crisis is having on all of us, this is an update on the steps we are taking to assist authors, companies, and our industry remain as productive as possible at this time.
Our entire team is focused on the support of our customers, employees, and communities.
If You’re Working From Home
If you’re working from home, we’re here to help you remain productive with access to new software versions:
• Remote Desktop Access (RDP) – We have been working to support RDP capability for Scenarist applications. Our upcoming software version releases of Scenarist SDv5, Scenarist BDv9 and Scenarist UHDv3 will support RDP.
If you need Remote Desktop capability now, you can request access to these new versions on a limited, pre-release basis. These versions are “Release Candidates” which means they are heavily tested and pending release shortly.
Click on the Scenarist system below for more information.
We’re Still Open!
If you need assistance with licenses, technical support, or have questions about Scenarist, please contact us for general questions at firstname.lastname@example.org, for licensing questions at email@example.com, and for technical support at firstname.lastname@example.org. We’ll get back to you quickly via email.
Stay Healthy and Safe
Everyone at Scenarist appreciates your support and we offer our sincerest best wishes to you and your family during the health crisis. As you are taking care of your loved ones and your business, just know that we are here and eager to help you stay productive. Please let us know if you have any questions.
We look forward to hearing from you soon.